The California EDD VISA® Debit Card is the fast, safe, and convenient electronic payment system for receiving Unemployment Insurance, Disability, and Paid Family Leave payments. The California Employment Development Department (EDD) implemented the electronic payment system to reduce fraud and provide recipients with immediate access to their benefits payments. The CA EDD VISA® Debit Card is not subject to a credit check and is valid for three years from the date it is issued. For help with your California EDD VISA® Debit Card, continue reading below.
California EDD Card (California EDD VISA® Debit Card)
- California EDD VISA® Debit Cards can be used worldwide, anywhere VISA® is accepted
- FDIC Insured and PIN protected for a secure way to access your California Unemployment, Disability & Family Leave Payments
- Use your California EDD VISA® Debit Card to make purchases in-store, online, or by phone and get cashback
- No Monthly Maintenance Fees & Get Cash fast at any Bank of America bank teller or ATM locations
- Unlimited 24/7 online access to your California EDD Benefits Card balance and transaction history
- Customer service is available 24/7 by contacting the Toll-Free VISA® Debit Card Phone Number
How to Contact California VISA Debit Card
For questions related to the California EDD Card (California VISA® Debit Card) for Unemployment, Disability, and Paid Family Leave call their toll-free Customer Service phone number at 1-866-656-5913. You can also visit them online at prepaid.bankofamerica.com/EddCard.
For International callers, please call 1-423-262-1650 to contact California VISA Debit Card Customer Service. They are available to assist you 24 hours a day, 7 days a week, 365 days a year.
You can call customer service to do the following:
- Report a lost or stolen EDD Debit Card
- Check your balance
- Change your PIN
- Review transaction history
- Register a complaint about your CA EDD Debit Card
- Questions about card usage
- Questions about international card usage
How to Activate the California EDD VISA Debit Card
To activate your California VISA® Debit Card for Unemployment, Disability, and Paid Family Leave payments, you can go online or call the customer service phone number.
Activate your CA EDD Card Online
To activate your card online, visit the Bank of America EDD Debit Card website. Select the “Activate My Card” menu item at the top of the page. After that, enter your California VISA Debit Card number.
Activate your CA EDD Card by Phone
To activate your card by phone, call the customer service phone number at 1-866-692-9374 or toll-free at 1-866-656-5913. You will be required to set-up your 4-digit PIN to start using your card.
Before you can create your PIN, you will be asked to provide:
- California EDD VISA® Card Number
- Last 4-digits of your Social Security Number
- Date of Birth (MM/DD/YYYY)
Once complete, you will be asked to select your four (4) digit Personal Identification Number (PIN). You will be asked to enter your PIN a second time for verification.
Please note: You cannot receive benefits payments until you have successfully activated your card and registered your PIN.
California Unemployment Card Balance Check
To access your California EDD VISA Debit Card balance and transaction history, please login your California VISA Debit Card online account. To login, visit the Bank of America EDD Card homepage at prepaid.bankofamerica.com/EddCard. Click the “Sign In” button located at the top of the page.
For more help with your California Unemployment Card including online account login, payment schedule, and transaction fees, then continue reading below.
If you need help with your California Child Support payments, get more information here.
For help with your California EDD Card for Unemployment, Disability, and Family Leave payments, continue reading below.
California EDD Card Account Login
If you need help logging into your California EDD account, follow the instructions below.
- Visit the Bank of America California EDD Card Website.
- Click the Sign In button located at the top of the page.
- Enter your Username
- Click the Continue button to complete Login
California Unemployment Insurance Payment Schedule
Keep track of your EDD Debit Card payments and balance information by downloading the Bank of America Prepaid Card app from any app store.
Payment information is updated daily and is available through your Unemployment Insurance Online account or by calling the Unemployment Insurance Self-Service Phone Number at 1-866-333-4606.
California Unemployment payments are available in your CA EDD VISA® Debit Card account for use on the banking day after your payment is deposited, received and processed.
Your Unemployment Insurance payments are posted in accordance with EDD monthly and weekly payment cycles. If you have questions about your California Unemployment Insurance payments, including when your payment cycle, please contact the California Employment Education Department. To contact the California EDD, call their Customer Service phone number at 1-866-333-4606.
California EDD Card ATM Cash Withdrawal Fees
Avoid Transaction fees and Service charges with your California EDD VISA® Debit Card by using “in-network” Bank of America ATMs or VISA® Bank Tellers for cash withdrawals.
The California EDD VISA® Debit Card provides FREE ATM Cash Withdrawals at in-network Bank of America ATM locations.
Any ATM Cash Withdrawal conducted at an out-of-network ATM is subject to a $1.00 per transaction fee after your two (2) FREE per month.
For transactions outside of the United States, there is a $1.00 fixed fee, plus a 2% conversion fee for each International ATM Cash Withdrawal or Transaction.
For Bank Teller Cash Withdrawals, the California EDD VISA® Debit Card provides FREE withdrawals for your available balance at any VISA Member Bank or Credit Union location.
California VISA® Debit Card Transaction Fees & Charges
Additional fees associated with your California VISA® Debit Card include:
- $10.00 fee for any replacement card with express delivery
- $10.00 fee for any replacement card with international delivery
- $15.00 fee for emergency cash transfers initiated through the Prepaid Debit Card Customer Service Center
How to Avoid California VISA® Debit Card Fees
The best ways to avoid fees with your California VISA® Debit Card is to:
- Get Free Cash Back with your purchase at VISA® approved merchant locations
- Make ATM Cash Withdrawals at Bank of America ATM locations
- Make balance inquiries online by using your California Online EDD Card account
California EDD Card Fraud & Scams
Please be aware that there are current reports of phishing emails, cell phone text messages, and vishing phone calls that are intended to obtain personal and/or card information. Phishing and vishing is a type of scam designed to steal your personal information.
We will never request any of your personal information such as Social Security Number, EDD Card Number or PIN through our website. We highly recommend that you DO NOT respond to requests like these.
Being informed is your best defense. If you believe your California EDD Card account has been compromised, please call California VISA® Debit Card Customer Service as soon as possible. Submitting a request to report your card as lost or stolen will help to protect your California Unemployment Insurance, Disability, and Family Leave payments.
California VISA® Debit Card Expiration
The California VISA® Debit Card is good for three (3) years. If your card is about to expire, a new California VISA® Debit Card will be mailed out to you approximately 30-days before the Expiration Date listed on your card.
If your mailing address has changed since your card was issued, please contact Customer Service hotline at 1-866-692-9374 (TTY: 1-866-656-5913). Your new California VISA® Debit Card cannot be forwarded to your new address. If they do not have your correct address, you may experience delays in receiving your California EDD benefits payments.
California Child Support Card Help
If you are also receiving California Child Support Payments, read our article to get more information on your Way2Go Card California.
If you have a CA EPPICard for Child Support payments, get help with your EPPICard by checking out our California Child Support Card article.
