California EPPI Card (California Debit MasterCard®)
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California EPPICard Help
For questions related to the California EPPICard (California Debit Card), call Customer Service at 1-877-777-1617; TTY: 1-877 411-6119. For Customer Service outside of the US, call 210-331-2268. Customer Service is available 24 hours a day, 7 days a week.
You can call customer service about the following issues: Reporting lost or stolen cards, Balance inquiries, PIN changes, Transaction history requests, Registering a complaint about a card issue, Questions about card usage and questions about international card usage.
To register your card or log into your California Debit Card account, click here.
Cardholders who have questions related to your child support payments should call DCSS (California Department of Child Support Services) at 1-866-901-3212.