If you need help logging into the ReliaCard online account to access your unemployment benefit payments, we can help. In this article, we will provide you with step-by-step instructions on how to successfully complete your ReliaCard login and retrieve your unemployment balance.
In addition, we will also cover the following topics:
- ReliaCard Login Instructions
- How to Create a ReliaCard Online Account
- How to check your Unemployment ReliaCard Balance
- ReliaCard Frequently Asked Questions
For answers to these questions and more about your ReliaCard for unemployment benefit payments, then continue reading below.
ReliaCard for Unemployment Benefit Payments
The U.S. Bank ReliaCard is the safe and convenient electronic payment system for receiving your Unemployment Insurance (UI) benefit payments. ReliaCard makes receiving your unemployment payments quick and easy.
Your unemployment funds are automatically deposited onto your ReliaCard and can be used to make purchases anywhere VISA and MasterCard debit cards are accepted.
Currently, ReliaCard is the Unemployment Debit Card used in 15 states. The states that use ReliaCard for distributing unemployment benefit payments include:
For help completing your ReliaCard login to check your unemployment balance, transaction history, and pay bills, then continue reading below.
ReliaCard Login Instructions
For help logging into your ReliaCard online account to access your unemployment benefits, we’re here to help. We’ve put together step-by-step instructions so you can successfully complete your ReliaCard login.
For help logging into your Unemployment Debit Card online account, follow the instructions below:
Step 1 – Visit the ReliaCard website
The first thing you need to do when logging into your online unemployment account is visit the ReliaCard website at www.usbankreliacard.com.
Step 2 – Enter your ReliaCard Account Information
Once on the website, enter your 16-digit ReliaCard User ID and Password Information. Afterwards, click the blue “Login” button to be taken to your Unemployment Debit Card online account.
For help, please refer to the screenshot provided below.
You can also access your Unemployment Debit Card online account via your ReliaCard smartphone app.
If this is your first time using the U.S. Bank ReliaCard website, you will first need to create an account. If so, please skip to the next section for help on how to create a ReliaCard online account.
Forgot ReliaCard User ID?
If you forgot your ReliaCard User ID information, you can recover that information here. You will be asked to provide your 16-digit ReliaCard number.
Forgot ReliaCard Password?
If you forgot your ReliaCard Account Password, you can reset that information here. You will need your ReliaCard User ID information on order to create a new password.
Create a ReliaCard Online Unemployment Account
To access your Texas Unemployment benefit payments, please follow the instructions provided below on how to create a ReliaCard online account, follow the steps below:
Step 1 – Visit the ReliaCard website
Visit the U.S. Bank ReliaCard website at www.usbankreliacard.com.
Step 2 – Create User Account
Click the blue “Create User Account” link located below the Login section.
Step 3 – Enter ReliaCard Information
Enter your 16-digit Unemployment Debit Card Number on the front of your ReliaCard. Afterwards, click the “Next” button.
Step 4 – Verify your Identity
Next you’ll be asked to verify your identity. To do so, you must provide your Social Security Number (SSN) and Date of Birth.
Step 5 – Create Login Information
Proceed by creating your ReliaCard Online Account User ID and Password. This information will be used to login to your online unemployment account.
Step 6 – Register Security Questions
The last step is to set-up the security questions for your Unemployment Debit Card account. Once set-up is complete, you can now login your ReliaCard online account.
ReliaCard Unemployment Balance Check
If you need help checking your ReliaCard balance to find out the status of your unemployment benefit payments, we can help. There are four ways to check your ReliaCard balance for unemployment – by phone, email, in-person, and online.
To find out each way to check your Unemployment Debit Card balance, follow the instructions provided below:
Option 1 – Online
To check your unemployment balance online, login to your online ReliaCard account at usbankreliacard.com.
Option 2 – Text Message or Email
Additionally, you can sign up for Text and Email balance alerts for your ReliaCard Unemployment Debit Card.
Option 3 – By Phone
To check your unemployment benefits balance by phone, call the ReliaCard phone number at 855-282-6161 to access their automated system.
In addition, you can use the U.S. Bank ReliaCard App to check your unemployment benefits balance from your phone.
Option 4 – In-Person
To check your ReliaCard UI benefits balance in-person, visit any VISA, MasterCard, or MoneyPass ATM location to perform a balance inquiry.
To find a VISA ATM location near you, click here.
Find a MasterCard ATM location near you, click here.
Click here to find a MoneyPass ATM location near you.
ReliaCard FAQs for Unemployment Card Help
For help with your ReliaCard Unemployment Debit Card by U.S. Bank, please read check out our frequently asked questions below.
How do I use the ReliaCard Tracker?
To use the ReliaCard Tracker and find out where your Unemployment Debit Card, follow these steps:
- Visit the ReliaCard website at www.usbankreliacard.com.
- Access the ReliaCard Tracker.
- Select your State Program from the drop-down menu.
- Enter your Date of Birth.
- Enter your Social Security Number (SSN).
- Click the blue “Submit” button to get the status of your ReliaCard.
How do I unblock my ReliaCard?
If your ReliaCard has been blocked due to potential fraud, there are two ways you can unblock your account – by phone or computer. You can use either method to submit the requested verification documentation to unblock your ReliaCard account and access your unemployment funds.
To find out how to unblock your ReliaCard unemployment account online and by phone, follow the instructions below:
How to Unblock ReliaCard by Phone
The quickest way is to use your mobile device to log in to verify.usbank.com/id. Then, upload a picture of your government-issued ID and a selfie. They’ll verify your identity and remove the block within one to two business days.
How to Unblock ReliaCard Online
You may also remove the block on the cardholder website.
- Log in to your ReliaCard account.
- Select “Document Upload” under Quick Links.
- Select “Account Restriction – Need Additional Information“.
- Press the “Begin” button.
- Upload all of the required documents listed in the instructions.
How long does is take to have my ReliaCard unblocked?
It may take up to five business days to unlock your account by uploading your documents via the cardholder website. If your card is still blocked after 5-business days, please try uploading your verification documents again.
What is the ReliaCard Account and Routing Number?
Currently, ReliaCard for unemployment benefits does not have an account or routing number. The issuing bank, U.S. Bank is the only source that can load funds onto your ReliaCard.
How do I contact ReliaCard Customer Service?
For additional help with your U.S. Bank ReliaCard for unemployment payments, please call their customer service phone number at 855-282-6161. In addition, you can contact your local government agency for more help with your Unemployment Debit Card benefit payments.