8 thoughts on “EPPICard Customer Service – Can’t Get Them on the Phone

  1. I have been trying to change my address for almost a YEAR!! All customer service numbers have no way of speaking to a person and the local number is no longer in service! TERRIBLE SERVICE!

  2. I want to get online to check my account activity but am unable to figure out how. I have tried everything I think. I am from Wisconsin

  3. I would love to speak with a human, not a computer. I’m trying to update my email address, so that I can start receiving notices.

    1. For some odd read you have to put in the incorrect information to speak with a live agent

  4. Using the customer Service Line is useless.key word “CUSTOMER SERVICE….I have been trying to change my address for months and can not get anyone to answer. My advice is to provide your employees with phones or make an option automated service for change of address.

  5. I haven’t received any type of assistance from the state of Utah (child support/unemployment, etc..) since 2010 when I moved to California. My child that received support from Utah is now 21. My old card expired in 2013, I believe, but for some reason, I just received a new Eppicard in the mail to my California residence that was never given to the State of Utah. Of course the balance is 0.00 so why even send me a new card? I’m confused and can’t seem to get any answers!

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