The Indiana EPPICard (IN), also known as the Indiana debit card, was implemented by the state of Indiana in November of 2006. This debit card program gives workforce service clients, custodial parents, and state employees access to payments online via a Visa debit card. Payments are automatically loaded onto the card which is able to be used at any ATM which accepts Visa.
My card was lost or stolen. What should I do?
Call the toll free customer service number immediately. The number is 1-888-393-5866 and is available 24 hours a day, 7 days a week. If you are outside of the United States, call collect by dialing 210-334-6615.
How do I verify or change my address for Indiana Debit Card?
Call Customer Service at 1-888-393-5866 to verify or change your address. This is only to be done over the phone and should not be attempted through e-mail.
How long does it take to receive Eppi Card in the mail?
Once you’re request has been processed and approved, the card should arrive within about two weeks.
EPPIcard Scam: Don’t Become A Victim
Have you received an email regarding Eppicard help or fraudulent charges to your card but do not have one? This could, and probably is, a scam. If you do not have a card, do not respond to any emails asking for account confirmation or security breaches. This is just a ploy to obtain your personal information. For those of you with EPPIcards, it is important to note that all account management should be done only online in your direct account and over the phone with customer service.
For more information about the Indiana Eppicard click here.
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