Georgia EPPICard

Features & Benefits

  • Georgi EPPICard by Debit MasterCard® can be used worldwide, anywhere MasterCard® is accepted
  • FDIC Insured and PIN protected for a secure way to access your GA Child Support, TANF & Payroll Payments
  • Use your GA EPPI Card to make purchases & get cash back at MasterCard® merchants
  • No Monthly Maintenance Fees & Get Cash at any MasterCard® bank teller or ATM location
  • Unlimited 24/7 online access to your Georgia EPPICard balance and transaction history
  • Customer service is available 24/7 by contacting the Toll-Free Debit MasterCard® Phone Number

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Georgia EPPICard (Georgia Debit MasterCard®)

The GA EPPICard by Prepaid Debit MasterCard® is the safe and convenient electronic payment system for receiving Georgia Child Support payments, TANF Cash Assistance benefits, and state payroll. The State of Georgia has implemented the electronic payment system to reduce fraud and provide recipients with immediate access to their Child Support, TANF, and payroll payments. For help with your GA EPPICard, continue reading below.

Contact Georgia EPPICard Customer Service

For questions related to the Georgia Prepaid MasterCard® for Child Support and TANF benefits, call their toll-free Customer Service phone number at 1-800-656-1347.

If you are deaf or hearing impaired, use the TTY Customer Service phone number at 1-855 260-3119.

If you are calling from outside of the United States, please use the International GA EPPICard Customer Service Number at 801-933-8542.

Georgia EPPICard Customer Service is available to answer your questions 24 hours a day, 7 days a week, 365 days a year.

You can call GA EPPICard Customer Service to do the following:

  • Report a lost or stolen Georgia EPPI Card
  • Check your GA EPPICard balance
  • Change your PIN
  • Review transaction history
  • Register a complaint about your EPPICard
  • Questions about card usage
  • Questions about international card usage

In addition, you can also visit the Georgia EPPI Card website online at www.eppicard.com or the Georgia Department of Human Resources website.

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Georgia EPPICard Help

For questions related to the Georgia EPPICard (Georgia Debit Card), call Customer Service at 1-800-656-1347 or the Internet at www.eppicard.com. International caller would use 1-210-334-6617. Customer Service is available 24 hours a day, 7 days a week.

You can call customer service about the following issues: Reporting lost or stolen cards, Balance inquiries, PIN changes, Transaction history requests, Registering a complaint about a card issue, Questions about card usage and questions about international card usage.

To register your card or log into your Georgia Debit Card account, click here.

Cardholders, who have any questions about their child support case including when your payments have been deposited to your Georgia Debit MasterCard, should call the OCSE at 404-921-1490. For payroll questions, contact your Human Resources Office.

ALERT: Please be aware that there are current reports of phishing emails, phone text messages, and vishing phone calls, intended to obtain personal and/or card information. Phishing and vishing is a type of scam designed to steal your personal information. We will never request your personal information such as social security number, card number or PIN through any of these methods. Please do not respond to requests like these. Being informed is your best defense. See the Protect Yourself link for ways of avoiding identity theft. If you believe your card account has been compromised, please call the number on the back of the card.