In this article, we will help you successfully login your online Wisconsin EPPICard account. You can use your online WI EPPICard account to access your DCF Child Support payments, card balance, and transaction history.
In this article, we will cover:
For help checking your Wisconsin Debit MasterCard balance and login instructions, continue reading below.
The Wisconsin EPPICard by Debit MasterCard is used for receiving your child support payments from the Wisconsin Department of Children and Families (DCF). This provides Wisconsin Child Support recipients with a secure and convenient way to receive payments.
Your Wisconsin Child Support Card can be used to make purchases anywhere MasterCard is accepted. In addition, there are no monthly maintenance fees and free cashback at merchants.
The Wisconsin EPPICard comes with free online account access. Your WI EPPICard Online Account can be used to:
To find out how to access these exclusive card features, follow our Wisconsin EPPICard Login Instructions below.
Follow the step-by-step instructions below for help on how to login your Wisconsin Child Support Card online account.
Visit the EPPICard website at www.eppicard.com and select your state from the drop-down menu.
Click the drop-down menu and select “Wisconsin” from the available options. After that, click the green “Continue” button.
On the Wisconsin EPPICard homepage, enter your online account User ID on the left-side of the page. After that, click the blue “Login” link.
Step 4: After that, you will be taken to a new page where you will be asked to enter your WI EPPICard Password. When finished, you will be successfully logged into your online account.
If you are a new user to the EPPICard website, you must first create an account. To create an account, continue reading and follow the instructions below.
If this is your first time logging in your Wisconsin Child Support Account online, you must first create an account before you can access your information.
For help creating a Wisconsin EPPICard Account to access your Child Support Payments online, follow these instructions.
When setting up your Wisconsin Child Support online account, the first thing you need to do is visit the Wisconsin EPPICard Website. You can visit the Wisconsin EPPICard website at eppicard.com/wiedcclient.
Once on the page, find the Login Section on the left-side of the page. Click the green “New User?” link located under the Login button.
You will be taken to a new page where you can create your Wisconsin EPPICard online account. Provide all of the requested information and create your WI EPPICard User ID and Password.
Your User ID must consist of 6 to 8 alphanumeric characters (letters and/or numbers). Your Password must be 8 to 16 alphanumeric characters (letters and numbers) and include all of the following:
Be sure to have all the information that you will need to create your online ID, including your:
Once you have provided all of the required information, click the “Submit” button to create your Wisconsin EPPICard online account.
After you have successfully registered for your WI EPPICard online account, go back to the homepage and login with your User ID and Password.
If you have forgotten your Wisconsin Child Support Card User ID, follow the steps below for help recovering that information.
Please note – you will be required to enter your Wisconsin EPPICard number and the CVV.
Visit the Wisconsin EPPICard website at eppicard.com/wiedcclient.
Locate the Login Section on the left-side of the page. Click the “Forgot User ID” link located below the Login Section.
You will be taken to a new page where you’ll be asked to enter your Wisconsin EPPICard Number and CVV. Enter this information, then click the “Submit” button.
After that, you will be provided with the Wisconsin EPPICard User ID for your online account. You can now login to your Wisconsin online EPPICard account to access your child support payments.
Once you are logged into your Wisconsin EPPICard account, you can now check the balance on your Wisconsin Debit MasterCard.
If you do not have online access to your Wisconsin EPPICard, but want to know the balance of your child support payments, there are multiple balance check options available to you.
You can check the balance on your Wisconsin EPPICard online, by phone and at any in-network ATM. For your Wisconsin Child Support Card balance, continue below.
To check your Wisconsin Child Support balance online, login your WI EPPICard Online Account by using the instructions provided in the previous section. Your current Child Support balance can be found on your Wisconsin EPPICard homepage.
To check your balance by phone, call the Wisconsin Child Support Card Phone Number at 1-877-253-3686 (TTY: 1-855-249-0019).
To check your balance at an ATM, visit any MoneyPass ATM location near you. There is no fee for balance inquiries at a MoneyPass in-network ATM. You can also sign up for low balance alerts for your Wisconsin EPPICard that are sent via email or text message.
You can check your Wisconsin Debit MasterCard balance by phone, at an ATM or online anytime–24 hours a day, 7 days a week.
To contact Wisconsin EPPICard Customer Service about your Debit MasterCard for Child Support payments, follow the instructions below.
Call the Wisconsin Debit MasterCard Customer Service toll-free hotline at 1-877-253-3686 (TTY: 1-855-249-0019). They are available to speak with your 24 hours a day, 7 days a week.
Customer service representatives are available to help you:
Below is a list of all the fees and charges associated with a Wisconsin Child Support Debit MasterCard, as stated in the Terms of Use.
We hope this article was helpful to you! If you have additional questions regarding the Wisconsin EPPICard for Child Support payments, check out the complete Wisconsin EPPICard page here.
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